This Payment Policy outlines the terms and conditions for payments made on our website, www.hydroponicstown.com. By placing an order, you agree to abide by the terms specified in this policy.
Accepted Payment Methods
We accept the following payment methods:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Visa Debit, MasterCard Debit
We may alter or update our accepted payment methods at any time.
Order Confirmation
Once your payment is successfully processed, an email confirming your order will be sent to you. This email will include the details of your purchase and a payment receipt.
Payment Processing
All payments are processed securely through an authorized payment processor. We ensure that your payment details are encrypted with SSL technology to protect your privacy. We do not store full credit card or debit card numbers.
Sales Tax
Sales tax will be applied to your order according to applicable state and local laws. The amount will be calculated based on your shipping address.
Order Total
The final order amount will include the price of the products, sales tax, and any applicable shipping or handling charges. You will see the full cost breakdown before completing your purchase.
Payment Security
We prioritize your payment security and employ industry-standard security protocols to safeguard your information. Although we use the best available measures to protect your data, no transmission method or storage system is 100% secure.
Payment Errors
If you encounter any issues while processing your payment, please contact our support team immediately. We reserve the right to cancel or refund any order if there are concerns regarding payment fraud or discrepancies.
Refunds and Returns
For information on how to request a refund or return, please refer to our Refund and Return Policy, which provides full details on eligibility and procedures.
Disputes
In case of payment disputes, please contact us directly. We will work with you to resolve the issue. If we cannot resolve the dispute, you may need to involve your payment provider.
Changes to this Policy
HydroponicsTown reserves the right to update this Payment Policy at any time. Any changes will be reflected on our website. Your continued use of our site after changes are posted signifies your acceptance of the new terms.
Contact Us
For any inquiries or support, we are available to assist you.
Support Hours: Monday-Friday, 08:00 AM - 05:00 PM CST
Phone: +1 (866) 963-0907
Email: [email protected]